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Terms & Condition

ADMIN OFFICE HOURS ARE 7.30 AM – 4PM MONDAY – SUNDAY.

Ordering Process:

All orders can be placed online up to 3 pm the weekday before the buffet is required except some specialist options.
We do also cater for same day orders please ring 01628 529969 for details.

Cancellations/Changes:

We place orders with our suppliers for specialist items by 12 pm, each day. If you need to reduce or cancel your order the following conditions apply:

Cancellation & Reduction Policy –

All reductions or increases or cancellations must come through as an email before 12 pm the previous working day. Email is enquiries@rounds-sandwiches.co.uk
Please also note your booking is not cancelled until you receive a confirmation from the bookings team.

Delivery:

All buffet deliveries are chilled up until the point of delivery. By law each client has 4 hours to consume the buffets kept at ambient temperatures.
Rounds will deliver as close to the time you require the buffet however we ask our clients to be flexible. Rounds will always deliver your buffet prior to your requested time as we plan our delivery times upon location, size of buffet and route access. If you do not have any flexibility with certain buffets, we ask you to state this at the time of order.

Payment:

You can pay directly by credit card or once the invoice is received via a link.
VAT will be added to all prices listed.
Credit terms are strictly 30 days from invoice. Payment can be made via a BACS payment or Company Cheque.

If you have any questions, please do not hesitate to contact our team either by email at enquiries@rounds-sandwiches.co.uk or by landline 01628 529969

Need a van at your site?
We cover Bucks, Berks, and Oxon.
Simply call us on 01628 529969 or email enquiries@rounds-sandwiches.co.uk to request your slot!

Need something bespoke? Get in touch and we'll help you design the perfect buffet for your event!

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